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May 31, 2025 4:13 PM IST

Sitharaman | taxpayers

Providing service to taxpayers is duty of tax officials: FM Sitharaman

Union Finance Minister Nirmala Sitharaman on Saturday emphasized that it is the duty of tax department officials to serve taxpayers, and that this responsibility must be carried out with “transparency and integrity.”

“To provide service to the taxpayer is our duty. While serving taxpayers, transparency and integrity are crucial in earning their trust and confidence. I am confident that the Board and the field formations will remain sensitive and responsive,” the Finance Minister stated on the social media platform X.

Her statement came in response to a detailed explanation issued by the Central Board of Indirect Taxes and Customs (CBIC) regarding a business entity that had applied for GST registration.

The applicant had complained about a delay in the processing of the application. However, the CBIC provided details showing that the delay was due to the applicant’s failure to respond to a specific query concerning the designation of the person who had signed on behalf of the company.

Referring to the case of Vinod Gupta, who raised the issue on LinkedIn, the CBIC clarified on X: “The application was filed this week on 26th May (Monday) and was assigned to Delhi State GST. The Central GST authorities had no role in this matter.”

According to the Delhi State GST authorities, the application was processed immediately, and a query was raised regarding the missing designation of the person who signed the rent agreement on behalf of the company. At this stage, the ARN (Application Reference Number) was pending a reply from the taxpayer, and the taxpayer had been duly informed, the statement added.

The application will be processed by the Delhi GST authorities upon receipt of the pending information, the CBIC clarified.

The CBIC also urged the applicant to refrain from spreading incorrect information on social media without verifying the facts.

IANS

 

Last updated on: 3rd Jun 2025