India Post Payments Bank (IPPB) has marked its 9th Foundation Day by launching a series of new digital platforms aimed at expanding access to payments, insurance and investment services.
As part of the celebrations, IPPB launched the DakPay Sound Box for Merchants, designed to simplify and strengthen digital payment acceptance for merchants.
The bank also announced the launch of a Digital Insurance Technology Platform, which will provide customers access to insurance solutions across life, health and general insurance.
A Digital Mutual Fund Platform has also been introduced to offer customers a simple and accessible digital investment experience.
The new initiatives mark an expansion of IPPB’s services beyond everyday banking and digital payments, with a focus on improving access to financial protection, investment and financial security.
As of March 31, 2026, IPPB had a pan-India customer base of 13.25 crore, with 77 per cent of its customers residing in rural areas and 49 per cent being women. The bank reported deposits of ₹29,104 crore.
IPPB recorded digital financial transactions worth ₹21.61 lakh crore, including ₹7.41 lakh crore in UPI remittances.
The bank said 6.5 crore beneficiaries received Direct Benefit Transfer (DBT) payments amounting to approximately ₹1.55 lakh crore.
It also recorded 12.06 crore Aadhaar Enabled Payment System (AePS) transactions, through which ₹36,140 crore was disbursed. In addition, 29.43 lakh Digital Life Certificates were issued to pensioners.
The bank also facilitated 9.47 crore Aadhaar mobile updates and 1.35 crore Bal Aadhaar enrolments.
Speaking on the occasion, IPPB MD and CEO R. Viswesvaran said the 9th Foundation Day marked not only the bank’s achievements but also a new phase of growth.
He said IPPB was expanding its technology capabilities to make digital payments, insurance and investment services simpler and more accessible to citizens.
Viswesvaran said the bank’s strength lies in combining technology with the trust and extensive reach of India Post to take modern financial services to the last mile.
During the past year, IPPB also introduced three savings account variants.
The SHG Savings Account was designed for Self Help Groups and rural micro-entrepreneurs, while the Surakshit Savings Account provides ₹25,000 in cyber insurance against risks such as phishing, spoofing and SIM jacking, along with the benefits of a Premium Savings Account.
The Sampoorna Savings Account combines financial security and wellness benefits, including Aarogya wellness services and Surakshit cyber protection, along with the features of a Premium Savings Account.
IPPB was launched on September 1, 2018, under the Department of Posts, Ministry of Communications, with 100 per cent equity owned by the Government of India.
The bank has been established with the objective of providing accessible, affordable and trusted banking services to citizens, particularly those who are unbanked and underbanked.
IPPB leverages the extensive India Post network, comprising around 1.65 lakh post offices, including approximately 1.40 lakh in rural areas, and around three lakh postal employees.
The bank uses digital technology and India Stack-enabled services to provide paperless, cashless and presence-less banking at customers’ doorsteps.
With services available in 13 languages, IPPB currently serves more than 13 crore customers across 5.57 lakh villages and towns in the country.
The bank said it will continue to focus on technology, interoperability and the India Post network to strengthen financial inclusion and support India’s transition towards a less-cash and digitally enabled economy.
