DD India
October 17, 2025 2:33 PM
The National Consumer Helpline (NCH), a flagship initiative of the Department of Consumer Affairs, serves as a vital lifeline for Indian consumers, guiding them, resolving grievances, and spreading awareness about their rights. Functioning through th...
August 22, 2025 3:27 PM
The e-commerce sector recorded the highest number of refund-related grievances, with 3,594 cases in July 2025, resulting in refunds worth Rs 1.34 crore, the Ministry of Consumer Affairs, Food & Public Distribution said on Friday. Overall, the Na...
July 4, 2025 3:15 PM
The National Consumer Helpline (NCH) has helped consumers secure refunds totalling ₹7.14 crore over the past two months, according to the Ministry of Consumer Affairs. The Department of Consumer Affairs said the amount was facilitated through the ...
February 7, 2025 2:43 PM
The Government of India’s Department of Consumer Affairs has launched an AI-enabled National Consumer Helpline (NCH) system that has revolutionized consumer grievance redressal. The adoption of this advanced system has led to a remarkable increase ...
December 23, 2024 4:26 PM
This year’s theme, "Virtual Hearings & Digital Access to Consumer Justice," aligns with efforts to enhance consumer protection in an increasingly digital world. Key initiatives will be launched during the event to protect consumers and promote...
October 1, 2024 9:02 PM
The National Consumer Helpline (NCH), a flagship project of the Department of Consumer Affairs, is playing a pivotal role in supporting consumers across the country. The helpline has been established to assist consumers in addressing a variety of iss...
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Last updated on: 20th Oct 2025
