DD India
February 7, 2025 2:43 PM
The Government of India’s Department of Consumer Affairs has launched an AI-enabled National Consumer Helpline (NCH) system that has revolutionized consumer grievance redressal. The adoption of this advanced system has led to a remarkable increase ...
December 23, 2024 4:26 PM
This year’s theme, "Virtual Hearings & Digital Access to Consumer Justice," aligns with efforts to enhance consumer protection in an increasingly digital world. Key initiatives will be launched during the event to protect consumers and promote...
October 1, 2024 9:02 PM
The National Consumer Helpline (NCH), a flagship project of the Department of Consumer Affairs, is playing a pivotal role in supporting consumers across the country. The helpline has been established to assist consumers in addressing a variety of iss...
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