The Central Board of Secondary Education (CBSE) on Monday said that its application window for verification and re-evaluation of answer sheets remained fully functional between June 2 and June 7, during which more than 1.6 lakh candidates successfully submitted requests covering over 3.8 lakh answer books.
The clarification comes amid criticism faced by CBSE after vulnerabilities were reported in the On-Screen Marking (OSM) portal used for scanning and evaluating board examination answer sheets.
Addressing concerns, CBSE said the post-result services portal operated smoothly under the supervision of government technical agencies and teams from the Indian Institutes of Technology (IITs).
In a post on X, the Board said, “The application window for verification and re-evaluation remained fully functional throughout the notified period from June 2 to June 7, 2026, under the supervision and management of government technical agencies and teams from the IITs. During this period, more than 1.6 lakh candidates successfully submitted requests pertaining to over 3.8 lakh answer books, reflecting extensive utilisation of the services.”
CBSE further said that the system remained under continuous monitoring by dedicated cybersecurity teams to safeguard against malicious traffic and cyber threats. Dedicated CBSE teams also provided support to students through helpdesks and grievance redressal channels during the application process.
The Board clarified that only candidates who had applied for scanned copies of their answer books during the “Answer Books Photocopy” stage were eligible to seek verification of discrepancies and re-evaluation of answers in the subsequent phase.
Responding to complaints regarding the “Roll Number Not Found” message on the Post-Result Services Portal, CBSE said the message appeared only when a candidate had not successfully applied during the first phase of the process.
“CBSE has taken note of certain media reports and social media posts regarding the functioning of the Post-Result Services Portal. To clarify doubts among students and parents, it is informed that the message ‘Roll Number Not Found’ is displayed when a candidate has not successfully applied during the first phase of the post-result services process, namely the Answer Books Photocopy Application Window,” the Board said.
It reiterated that only candidates who had obtained scanned copies of their answer books during the preceding stage were eligible for verification and re-evaluation services.
Reaffirming its commitment to students, CBSE said it remains dedicated to ensuring a transparent, student-centric and seamless post-result process and will continue addressing genuine concerns through its grievance redressal mechanisms, helpline support and other communication channels.
Earlier, an IIT panel responsible for auditing the security of CBSE’s post-result ecosystem granted full security clearance to a new examiner-facing portal, paving the way for the re-evaluation of answer sheets of thousands of students.
The new portal was developed after CBSE decided to discontinue the use of the portal developed by Coempt EduTeck, which was found to have multiple security vulnerabilities.
(With ANI inputs)
