The Employees’ Provident Fund Organisation (EPFO) has played a pivotal role in providing social security and financial stability to millions of members across the country, Union Minister for Labour and Employment, Dr Mansukh Mandaviya, has stressed.
In his keynote address at an event in the national capital, Dr Mandaviya lauded the transformative journey of the EPFO, underscoring its critical role in managing a vast corpus of savings for its members and enhancing social security provisions across the nation.
The minister also stressed the importance of a robust IT platform, an efficient system for grievance management, and the implementation of a member-centric model of service delivery.
Dr Mandaviya urged EPFO employees to embrace the organisation’s slogan, “Hum Hai Na,” reminding them daily of their duty to serve the people.
He emphasised that true service is measured by the impact employees make, whether by assisting those in need or addressing issues.
The minister further encouraged efforts to increase pension coverage with a focus on enhancing last-mile delivery of services.
He called on EPFO’s officers and staff to uphold the highest standards of integrity, dedication, empathy, and professionalism in their service to members.
“Continuous skill enhancement and capacity-building efforts within the organisation are paramount to adapting to evolving challenges and improving service delivery,” said the minister.
Meanwhile, the number of contributing members to the EPFO has risen by 7.6 per cent to 7.37 crore in 2023-24 from 6.85 crore in 2022-2023, while the number of establishments making contributions to the organisation has risen by 6.6 per cent to 7.66 lakh during this period.
The EPFO also saw an increase of 55.4 per cent in arrear dues realised, amounting to Rs 5,268 crore, compared to Rs 3,390 crore in the previous year. Additionally, there was an increase of 7.8 per cent in the number of claims settled over the previous year (4.45 crore compared to 4.12 crore).
The Executive Committee recommended the report for adoption by the Central Board, the press statement added.
(Inputs from IANS)